At EXTi.Store, we offer a curated selection of unique items created by the artist EXTi Our collection includes original paintings, high-quality artistic prints, posters, and artistically designed musical instruments. Additionally, we offer clothing items such as t-shirts, sweatshirts, jackets, and shoes, all featuring distinctive artistic designs. For those seeking something unique, we provide the option to commission custom products, where you can request personalized artwork on various items, either from our existing stock or your belongings.
We offer two types of paintings at EXTi.Store:
• Originals: These are unique, one-of-a-kind paintings with only one copy in existence.
•Prints: High-quality artistic prints based on the original paintings. All prints are signed by the artist, EXT!, and are produced in limited quantities, making them special collectibles.
The “Reserve” option allows you to view certain products in person before making a purchase. This option is available on select items and is ideal for customers who want to see the product up close. All products available for reservation are located at our Art Studio in Miami, Florida.
Yes, there is a $50 fee to reserve a product. This fee is credited toward your final purchase if you decide to buy the item after viewing it.
Ordering from EXTi.Store is simple! Browse through our collections, select the items you love, choose the appropriate size or variant, and click “Add to Cart.” When you’re ready to purchase, click the cart icon and proceed to checkout. Fill in your shipping details, choose your payment method, and complete your order. For commissioned products, you’ll need to submit a request form and work with the artist to finalize the details.
Commissioned products are custom-developed items created specifically for you by the artist, EXTi These unique pieces can include personal paintings, custom-designed shoes, guitars, jackets, and more. You can either choose from existing stock items for the artwork or provide your own items, like a guitar, which the artist will then transform into a one-of-a-kind piece with his artistic touch.
To request a commissioned product, visit our “Commissioned Products” section on EXTi.Store. You can fill out a request form detailing the type of product you want to be customized and any specific ideas or themes you have in mind. After submitting your request, the artist will review it and get in touch with you to discuss the details and provide a quote.
Yes, you can provide your own items, such as a guitar, jacket, or another personal item, to be artistically customized by EXTi. When filling out the commissioned product request form, please indicate that you’ll be sending your own item, and we will provide instructions on how to ship it to us.
The time required to complete a commissioned product varies depending on the complexity of the artwork and the specific item being customized. Once you and the artist have finalized the details, we will provide an estimated timeframe for completion. Generally, most commissioned products take between 2 to 6 weeks to complete.
After you submit a request for a commissioned product, the artist will collaborate with you to understand your vision and preferences. EXTi will provide sketches or concept ideas based on your input, and you’ll have the opportunity to give feedback. The artist will make every effort to craft a product that aligns with your desires, but please keep in mind that creative interpretations may lead to variations in the final product.
Due to the personalized nature of commissioned products, they cannot be returned or exchanged. The artist works closely with you throughout the creation process to ensure that the final product meets your expectations. However, because of the unique and creative nature of these pieces, there may be slight differences between the initial concept and the final product. Rest assured, the artist will do everything possible to deliver a product that you will love and cherish.
Our goal is to ensure your satisfaction with your commissioned product. The artist will collaborate with you at every stage, from the initial concept to the final touches, incorporating your feedback to create a piece that resonates with you. While commissioned products are non-returnable, we are committed to working with you throughout the process to achieve a result that meets your expectations.
Yes, you can reach out to EXTi to discuss any special artistic needs or custom projects you may have. You can email us at special_requests@exti.store to share your ideas and requirements. Additionally, you can schedule a one-on-one consultation with EXTi for up to 15 minutes using our Special Request to discuss your vision and receive personalized guidance
We offer various shipping methods to meet your needs. Our standard shipping options include ground and expedited services. For international orders, we provide international shipping rates and delivery times. Shipping costs and delivery times will be calculated at checkout based on your location and the shipping method you choose.
Delivery times depend on the shipping method selected and your location. Typically, domestic orders are delivered within 5-7 business days. Expedited shipping options are available for faster delivery. International orders may take longer, depending on customs processing and shipping distances. Once your order is processed and shipped, you will receive a tracking number via email to monitor its progress.
If you need to change your shipping address, please contact us as soon as possible. If your order has not yet been processed or shipped, we will do our best to update the address. However, once an order is in transit, we cannot change the shipping address. In such cases, please contact the carrier directly for further assistance.
Yes, we offer expedited shipping options for faster delivery. You can select your preferred shipping method during checkout. Expedited shipping costs will be calculated based on the speed of delivery and your location.
We want you to be satisfied with your purchase. If you need to return an item, please review our return policy below.
Due to the personalized nature of commissioned products, they cannot be returned or exchanged. The artist works closely with you throughout the creation process to ensure that the final product meets your expectations. However, because of the unique and creative nature of these pieces, there may be slight differences between the initial concept and the final product. Rest assured, the artist will do everything possible to deliver a product that you will love and cherish.
For regular, in-stock products, you can return or exchange items within 30 days of receiving your order. The items must be in their original condition, unworn, and with all tags and packaging intact. To initiate a return or exchange, please contact our customer service team at returns@exti.store for instructions and a return authorization.
To initiate a return, please contact our customer service team at returns@exti.store. Provide your order number and details about the item you wish to return. We will send you instructions on how to return the item and provide a return authorization if necessary. Please ensure that the item is returned in its original condition with all tags and packaging.
For regular product returns, you are responsible for the return shipping costs unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping service to ensure that the returned item reaches us. For exchanges, we will cover the cost of shipping the replacement item to you
Once we receive and inspect your returned item, we will process your refund. Refunds are typically issued within 5-7 business days. The amount will be credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.
If you receive a damaged or defective item, please contact our customer service team immediately at returns@exti.store. Provide your order number and details about the issue, along with photos of the damaged or defective item. We will work with you to resolve the issue, which may include offering a replacement, repair, or a full refund.